Lets get started
Is your issue a Hardware or Software problem?
We are here to help, maybe our YouTube channel can walk you through your setting up?
Documentation
Have you read the supporting pdf file for your product? Or do you need to download it? You may also find our YouTube Channel useful.
For Hardware Problems
A common issue is you need to reboot the UniDRO once the Wifi is enabled?
Anything else try FAQ or
email support?
Software Issue?
If you have a Dinolite our download should work. Generic Digital magnifying devices may not work, but try our FAQ
or Contact Support?
Video Explainer
We are in the process of producing step-by-step walkthrough video shorts. Detailing product set-ups, Click button to visit.
The fix-it solution is there, its just hiding!
Please take your time to ensure all connections are seated properly before contacting support…
